The most important thing is love of others. Not necessarily a sugary, let's-all sing-'We-Are-The-World' kind of love, but a stable, meaningful generosity of spirit that enables us to do things for others—those we know and those we don't—because at base level we choose to give of ourselves. . . . So here's my working definition of generosity of spirit: It is the commitment to treat a person with dignity and kindness regardless of how you feel about him or her.
-Mark Sanborn, The Fred Factor