".....These exceptional CEOs were known not for their flash or charisma but for extreme humility coupled with intense professional will. In his influential book Good to Great, Collins tells the story of Darwin Smith, who in his twenty years as head of Kimberly-Clark turned it into the leading paper company in the world and generated stock returns more than four times higher than the market average.
"Smith was a shy and mild-mannered man who wore J. C. Penney suits and nerdy black-rimmed glasses, and spent his vacations puttering around his Wisconsin farm by himself. Asked by a Wall Street Journal reporter to describe his management style, Smith stared back for an uncomfortably long time and answered with a single word: 'Eccentric.' But his soft demeanor concealed a fierce resolve. Soon after being appointed CEO, Smith made a dramatic decisions to sell the mills that produced the core business of coated paper and invest instead in the consumer-paper-products industry, which he believed had better economics and a brighter future. Everyone said this was a huge mistake, and Wall Street downgraded Kimberly-Clark's stock. But Smith, unmoved by the crowd, did what he thought was right. As a result the company grew stronger and soon outpaced its rivals. Asked later about his strategy, Smith replied that he never stopped trying to become qualified for the job."
-Susan Cain, as excerpted from Quiet: The Power of Introverts in a World That Can't Stop Talking
Sunday, May 13, 2012
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