I have probably never thanked Michael Wade thoroughly enough for all the priceless insights and wisdom he offers up for free on a regular basis. Anyway, thanks again Michael.
I suspect that those that follow this blog also follow the Execupundit. If you don't, do. A pretty good sample of his work is here. An excerpt here:
"We are dealing with human beings out there, not boxes in a decision chart or walking job descriptions."
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