Mindset.........................

-     I talk a lot about "the relentless pursuit of perfection."  In practice, this can mean a lot of thing, and it's hard to define.  It's a mindset, more than a specific set of rules.  It's not about perfectionism at all costs.  It's about creating an environment in which people refuse to accept mediocrity.  It's about pushing back against the urge to say that "good enough" is good enough.

-     Take responsibility when you screw up.  In work, in life, you'll be more respected and trusted by the people around you if you own up to your mistakes.  It's impossible to avoid them; but it is possible to acknowledge them, learn from them, and set an example that it's okay to get things wrong sometimes.

-     Ask the questions you need to ask, admit without apology what you don't understand, and do the work to learn what you need to learn as quickly as possible.

-Robert Iger, as culled from his list of 45 Lessons To Lead By, found at the conclusion of The Ride of a Lifetime:  Lessons Learned From 15 Years As CEO of  The Walt Disney Company