Confusing forgiving with forgetting sets another trap: We become convinced that mistakes and wrongdoings not only can, but should, be forgotten. Spiritual tradition sees it as a strange delusion that our problems have to be gotten rid of; instead, the sages and saints suggest, such difficulties are best put to use. The offense is precisely what must not be forgotten, since it is through the act of facing what has happened and fitting it into a whole by re-membering it that the possibility of atonement (making at-one) occurs and forgiveness comes to fruition. "Salvation lies in remembrance."
And so, finally, because the past is important, there can be no "unconditional forgiveness." Because we are human, and therefore limited, there can be no unconditional anything. We are not God. Forgetting that, as is our all-too-human tendency, we commit idolatry by assuming that since God loves and forgives unconditionally, we can be like God and do the same. But all "idolatry" has ironic consequences, producing the opposite of the goal intended. Thus the claim to "forgive unconditionally" is the antithesis of benign, for it devalues the one we are supposedly forgiving by implying that he is not responsible for his choices.
Any understanding of forgiveness must include some notion of responsibility. Forgiveness, divine or human, does not remove responsibility for our actions. If we ignore the consequences of irresponsible actions by claiming or asking for unconditional forgiveness, then forgiveness loses its significance—it comes to be interpreted as not caring. Every human being is responsible for his or her choices: which means, quite simply, that each of us has a need to matter—somehow, to someone. We especially need to know that our actions have an effect on the people we love.
-Kurtz and Ketcham, The Spirituality of Imperfection: Storytelling and the Search for Meaning
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