................of reading serious fiction:
As people skills decline in the workplace, they’ll have to be acquired elsewhere. Novels and plays can make a difference because their authors know well how subtle intangibles can reveal characters and signal rough or smooth patches. They know how to convey suspense, affection, fear, joy, and doubt. Their skills, in time, can become yours.
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There is a wide range of fiction that can acquaint the people-phobic young, the ones who text-message instead of calling so they avoid the risk of having to speak with a person, with the complexity of brilliant and flawed people.
-Michael Wade, from this episode
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