There is no spreadsheet cell for the sheer, unadulterated chaos of human behavior.
Sunday, March 15, 2026
If you have ever found yourself trapped..........
.............in phone-system hell and would have willingly given anything just to talk to a real, live person, this may make sense to you:
Will AI make our practice more efficient in the future? Definitely. It already is in some ways and we’ll certainly implement more AI-based efficiency tools over time. But AI isn’t going to fix people problems and people problems are eternal.
-Ben Carlson, from here
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