.........ponders an AI outcome no one was talking about:
This is a worst-case scenario: you work faster and harder, but mainly on shallow, mentally taxing tasks (because of all the context shifting they require) that only indirectly help the bottom line compared to harder efforts.
It’s not quite clear why AI tools are having this impact. One tantalizing clue, however, comes from Berkeley professor Aruna Ranganathan, who is quoted in the article saying: “AI makes additional tasks feel easy and accessible, creating a sense of momentum.”
This points toward a pattern similar to what happened when email first arrived. It was undeniably true that sending emails was more efficient than wrangling fax machines and voicemail. But once workers gained access to low-friction communication, they transformed their days into a furious flurry of back-and-forth messaging that felt “productive” in the abstract, activity-centric sense of that term, but ultimately hurt almost every other aspect of their jobs and made everyone miserable.
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